Orders placed before 6 PM are normally prepared to ship the next business day from our Phoenix, Arizona warehouse. Weekends, holidays, preorder items, and unusually high order volume may add time.

Most U.S. customers receive their package within 2–5 business days after shipment. The carrier and destination determine the final delivery estimate.

Your tracking number is sent when the shipping label is created. You can also review order information through My Account. Tracking may not update until the carrier completes its first scan.

Email support@rvpsupply.com immediately with your order number and the requested change. We cannot guarantee changes after an order enters processing or has shipped.

Free standard shipping is available on qualifying U.S. orders over $30. Eligibility is shown during checkout.

Unused items in their original packaging may be requested for return within 30 days. Contact support before sending anything back so the return can be reviewed and approved.

RVP Supply LED upgrades currently include a free 90-day warranty for manufacturer defects under normal use. Installation damage, modified wiring, wrong voltage, physical damage, and water damage to non-waterproof controllers are not manufacturer defects.

Email support@rvpsupply.com with your order number, the product name, a description of the issue, and clear photos or a short video. Wait for instructions before shipping the item.

The standard 30-day return policy applies to unused items in original packaging. Installed, used, modified, damaged, or incomplete products may not qualify for a refund.

Use the LED HUE app and connect to the controller named SP110E. The correct settings are RGB color order, WS2811 controller type, and 600 pixels.

No. RVP Supply LED badges are app controlled. RGB side markers use the included handheld remote.

Check the app settings first: RGB, WS2811, and 600 pixels. Then confirm the 12V power connection, ground, and every plug connection are secure.

The LED badge is water-resistant for exterior use. The Bluetooth controller/module and open plug connections should be mounted in a dry, protected location away from direct spray.

No. Do not connect an LED badge to headlight wiring. Use the supplied 12V harness and keep the connection away from ECU, airbag, ABS, and other critical vehicle circuits.

The Durango RGB side-marker kit includes two front markers. The Durango does not use the same four-piece arrangement as Charger, Challenger, Chrysler 300, or Camaro kits.

Inspect the small metal prongs inside the connector. Shipping can flatten or shift them. Gently raise or reposition them slightly, reconnect the light, and test again.